Be Prepared for When An Official Calls You on the
Phone...
1. Be a good
listener ‑ it is better to listen than to volunteer information.
2. Ask
questions ‑
Why are
you calling?
What is
your name?
What is your
telephone number and extension?
3. If they ask
to see you in person, let them know that you will consult your 59‑65‑47,
third option, accountability association, CHASE SC, about their request. Or HSLDA, if you are a member.
4.
Let them know that they
may email CHASE SC, for verification of your membership and give them our email
address.